Frequently Asked Questions

• Order online in Belgium through Bouwkampioen.be or Bouwdepot.be
• Order online in France

The Tessa Flower will be available in our outlets in 2023.

You can find our products in garden centres, DIY stores and builders' merchants. Find a retailer near you for garden products here.

• No retailer near you? Contact our customer service on +32 (0)11 45 41 46 or via the contact form. You can also order online.

Yes, we offer a comprehensive catalogue featuring our full product range, including detailed product information and specifications. You can easily request a copy via our contact page or by contacting us directly. We will gladly provide you with the latest version, ensuring you have a complete overview of our products and solutions. If you have specific questions or are looking for a particular product, our team will be happy to provide you with personal advice and assistance.

Temperature differences in the material could cause the product to warp over time.
The more solid the material, the less warping occurs. 

Ecoo's reinforced profiles (co-extruded profiles) do not expand. They are specially designed for this purpose.

From the residual plastics you sort at home or hard plastics you take to the recycling park. This ranges from a yoghurt pot to a bucket. We recycle all your plastic waste into new raw materials after which we turn them into sustainable products. In this way, we come full circle together and you contribute to a sustainable world. 

Depending on the product type and application, the lifespan will be 10 to 30 years or even longer under normal use.

With circularity in mind, our products have an infinite lifespan as they can be recycled into new products when they show too many signs of wear and tear.

Yes, not only are our raw materials recycled. We also use green energy, purify our water & do not discharge water. Sustainable, that's all the way! 

Ecoo materials are completely safe for humans and the environment.

They have been used successfully for decades by numerous satisfied users at home and abroad and are 100% safe. In nature, herbs, vegetables and other plants grow abundantly against the Ecolat or Ecoplanc borders and we see, for example, that the composting process is not disturbed in an Ecoo compost bin.

Ecoo's recycled plastic complies with the strict European Toys Directive and has been tested for safety by several official research institutes.

The specific information on this can be found in the ‘Material properties’ sheet (Point 12. Toys Directive). The various official research reports can be consulted in our offices.

The Ecoo materials are made from a mix of your 100% household residual plastics. These include the packaging foils, yoghurt pots, butter dishes, charcuterie packaging, spice containers, etc., which are sorted by citizens today in the PMD bag. All these plastics meet the strictest requirements. Moreover, any harmful substances are removed from the process due to intensive washing during processing of the mixed plastics.

The ‘Sorting rules for mixed plastics’ give an overview of the residual plastics that Ecoo accepts. This follows the example of collection via the pink bag in Flanders (Belgium).

The stiffness of Ecoplanc Edge decreases slightly when it gets warmer. The board becomes more flexible, making it easier to work with and to create curves.
Once installed, Ecoplanc Edge is much less affected by temperature fluctuations.

Ecoplanc Edge is available in all sizes in grey, which is the natural colour of our recycled raw materials.

For a more subtle and elegant separation, choose Ecolat. For a wider edging with a beveled edge, Ecoplanc Edge is the better choice.

The rigidity of Ecolat decreases slightly when it gets warmer. This makes the slat more flexible, so you can work with it more easily and create curves. Once installed, Ecolat is less affected by temperature fluctuations.

Ecolat is available in grey across the full size range, with brown available in selected sizes.
For more information about colour availability, please contact us.

Pre-drilling the Ecolat slats is not necessary, unless you want to screw less than 2 cm from the edge of the Ecolat.
Please also refer to the Ecolat edging installation manual for further clarification or check our installation video via our YouTube channel.

Pre-drilling of the Ecoplanc Edge is not necessary, unless you want to screw closer than 2 cm from the edge of the Ecoplanc Edge.
Please also refer to the installation manual of the Ecoplanc Edge edging for further clarification.

Ecolat on roll is specifically intended for curved and sloping borders and not suitable for straight edging.

Ecolat straight lends itself specifically to straight borders and slight bends, but is not suitable for curved borders.

Ecoplanc is perfect for vertically edging a garden border or path, for edging a square meter of garden, herb garden, vegetable garden, vegetable beds, sandbox, etc.

Using Ecoplanc as a horizontally placed, flat edging - for example, around a pond - is not recommended due to the material's expansion and contraction.

For more subtle and elegant garden edging, choose Ecolat; for wider border edges, Ecoplanc is the better choice.

The Ecolat lawn edging is thinner and comes in both straight and curved versions. The Ecoplanc edging is wider than the Ecolat. It can only be used to form straight sections and corners using Ecoplanc Connect.

Once installed, it is guaranteed to last for an average of 10 years.

No, we make the choice to keep our products sustainable and friendly to your garden and the environment by not using dyes or colouring.

No, all our products are made from 100% recycled residual plastics and are therefore not available in other textures.

The dimensions of the Kitchen Garden depend on the model. For model 1, it is 118 cm x 65 cm x 21 cm with a weight of 9.7 kg. Model 2 measures 118 cm x 125 cm x 41 cm and weighs 25.7 kg. Model 3 measures 118 cm x 125 cm x 60 cm and weighs 36 kg.

Many plant climbing racks on the market are made of non-sustainable materials and are not recyclable. Ecoo aims to make the garden product market 100% circular. The Tessa Flower is designed with an eye on with long life (frost- and UV-resistant), easy installation & 100% recyclable. This sets us apart from the classic garden market.

Both compost bins are made from 100% recycled household plastic waste and help you convert kitchen and garden waste into rich compost. The main differences are in weight, design and ease of use.

• The compost bin Classic is a robust, stately compost bin that is available in different sizes. Its sturdy construction and weight mean that it is not easy to move, but it will last for years. Thanks to the removable dividers, you can easily transfer garden waste from one bin to the other.
   
• The Terragrow 850Lweighs 25 kg and is very easy to move. It has a screwless design, so you can easily assemble it with just a few clicks. The patented green roof makes it unique: you can plant it with sedum, flowers or herbs, so that the compost bin blends in beautifully with your garden. The removable panels make it also very easy to scoop out mature compost.

In short: choose the Classic for a sturdy, fixed compost bin with different volumes; choose the Terragrow 850L for a modern, light and versatile design that adapts flexibly to your garden.
 

On average, it takes 3 to 6 months for your compost to mature. Can't wait?
By regularly turning your compost heap and maintaining a good balance between green and brown material, you can give nature a helping hand!

The roof or cover is an optional cover for the Ecoo compost bin. It consists of separate gutter-shaped profiles that lie slightly sloping on top of the bin. It allows the mature compost to breathe sufficiently while still draining most of the rainwater. After all, favourable moisture and oxygen levels are essential for good composting. The roof is available separately.

The reinforcement bar is indeed available separately. Our customer service team will be happy to assist you with this.

Absolutely! The process slows down a little, but your compost continues to work.
Give it a helping hand by adding an insulating layer of leaves or straw.

Want an even more effective solution? Consider a sedum roof with herbs!
This natural roof helps to keep the temperature in the compost bin stable, so the composting process is less likely to come to a standstill in winter.

The Terragrow 850L compost bin is not only functional, but also an attractive and sustainable addition to the garden. With custom-made trays, you can create extra biodiversity and greenery in an unexpected place. Fill the trays with sedum, annual plants or herbs and you have a real eye-catcher. 

Yes, the Ecoo trays are a great addition to the Terragrow 850L, turning your compost bin into a real eye-catcher for a unique 2-in-1 gardening experience. What's more, this natural insulation protects your compost from drying out, temperature fluctuations and rain.

Yes, our products comply with REACH legislation. Our recycled raw materials fall under the exemption rule in accordance with Article 2.7.D of REACH legislation. This means that these raw materials do not need to be registered as such, as long as they meet specific conditions that demonstrate that the recycled substances are equivalent to the original registered substances.

Yes, our products comply with REACH legislation. Our recycled raw materials fall under the exemption rule in accordance with Article 2.7.D of REACH legislation. This means that these raw materials do not need to be registered as such, as long as they meet specific conditions that demonstrate that the recycled substances are equivalent to the original registered substances.

Yes, our products comply with REACH legislation. Our recycled raw materials fall under the exemption rule in accordance with Article 2.7.D of REACH legislation. This means that these raw materials do not need to be registered as such, as long as they meet specific conditions that demonstrate that the recycled substances are equivalent to the original registered substances.

Yes, our products comply with REACH legislation. Our recycled raw materials fall under the exemption rule in accordance with Article 2.7.D of REACH legislation. This means that these raw materials do not need to be registered as such, as long as they meet specific conditions that demonstrate that the recycled substances are equivalent to the original registered substances.